Shipping & Handling Policy
Shipping & Handling Policy
Thank you for shopping with CN AutoWorks. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been received and verified.
- Orders are not processed or shipped on weekends or U.S. federal holidays.
- During periods of high order volume, processing times may be slightly delayed.
Shipping Methods
We currently ship within the United States using trusted carriers such as USPS, UPS, and FedEx.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
- Overnight Shipping: 1 business day (if available)
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight
- Shipping destination
- Selected shipping method
Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Delays
We are not responsible for shipping delays caused by:
- Weather conditions
- Natural disasters
- Carrier delays
- Incorrect or incomplete shipping addresses
- Other circumstances beyond our control
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and your order has already shipped, additional shipping charges may apply to resend the package.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
Email: cnautoworks@gmail.com
We will work with the shipping carrier to investigate the issue.